Welcome to the Online Claims Notification Portal for policyholders underwritten by Zurich Insurance.

We are committed to ensuring our policyholders can submit claims with ease and peace of mind. We have therefore created an online claims notification service to ensure your claim is dealt with in the quickest and most efficient manner possible.

Please read through the Important Notice below before proceeding with your claim to ensure you have the required documentation to hand.

Important Notice

Before proceeding with your claim, please ensure that you have the following documentation to hand in a digital format ready for upload:

Copy of Vehicle Rental Agreement

Copy of your Rental Company’s
Damage Report

Copy of invoices and receipts confirming any amount you paid in respect to your claim

Copy of Credit Card statement showing proof of payment for the damages being claimed.

Copy of Police Report (usually only applies if involved in a serious incident or if the vehicle was stolen)

Note: If you don't have any of the below documentation to hand or it's not in the correct format, you can still submit your claim online and provide the supporting documentation via post or at a later date.

Claims Process


Have to hand all the documentation listed above.


Click ‘Start Your Claim’ – you’ll then be directed to the claims portal and asked for your policy details.


Once you’ve gained access, complete and submit the online form and supporting documentation.


Your claim will be reviewed and processed by a claims handler.


A decision is made on your claim.


If successful, payment is made straight to your bank account.

zurich logo

Insurer details

Insurance is underwritten by Zurich Insurance plc, a public limited company incorporated in Ireland. Registration No. 13460. Registered Office: Zurich House, Ballsbridge Park, Dublin 4, Ireland. UK Branch registered in England and Wales Registration No. BR7985. UK Branch Head Office: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ. Zurich Insurance plc is authorised by the Central Bank of Ireland and authorised and subject to limited regulation by the Financial Conduct Authority. Details about the extent of Zurich's authorisation by the Financial Conduct Authority are available on request. Their FCA Firm Reference Number is 203093.

LogoPowered by StripePowered by Halo