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Car Hire Insurance Information

Hiring a car at home and abroad can be stressful. Everything from confusing car rental jargon, to complex T&C’s can turn what should be a straightforward process into a traumatic one.

Whether you struggling to tell your CDW from your LDW, or you’re fed up of paying over the odds for your car hire excess insurance, you’ll find the answers you’re looking for and much more below!

Frequently Asked Questions


Find the answers you’re looking for to general car rental questions as well as car hire insurance related queries, including:

  • How policies work
  • iCarhireinsurance policy benefits & restrictions
  • What insurance is required when hiring a car

If you struggle to find an answer to a particular question, you’ll also find our contact details in this section.

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Helpful Guides and Tips

Helpful Guides and Tips

It pays to be ‘in the know’ when it comes to car rental!

Read, watch, share and download helpful tips, guides and videos to ensure your rental car experience is one to remember for all the right reasons!

In depth information on car hire excess insurance, CDW insurance and SLI can be found in this section, as well as information on how to pick the right sized hire car for your needs and what to look out for when collecting your rental car.

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Jargon Buster

Jargon Buster

Had enough of exhausting industry jargon?

We’ve de-coded some industry jargon to allow you to navigate your way through your car rental booking with confidence!

Don’t know the difference between CDW and LDW? Struggling to make sense of the abbreviations used by the rental companies? This section will provide you with the information you’ll need.

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Quick Buys

Excess EuropeExess Europe
Full Excess Protection
Excess WorldwideExess Europe
Full Excess Protection
USA and CanadaExcess Europe
Excess, CDW/LDW
Worldwide PlusExess Europe
Excess, CDW/LDW

Claims and Policy Information

Claims and Policy Informations

Our claims and policy information section allows you to read and download the following iCarhireinsurance policy documents:

  • Car hire insurance
  • Van hire insurance
  • Car club insurance

You can also submit a claim via our online claims portal as well as access information on how to submit a claim with our travel insurance providers.

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