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Halo Inusrance
Opening Hours

Christmas Opening Hours

Our customer service operating hours are limited on the dates listed below:

  • Friday 23rd December: 9.00am - 1.00pm
  • Saturday 24th December: Closed
  • Sunday 25th December: Closed
  • Monday 26th December: Closed
  • Tuesday 27th December: Closed
  • Friday 30th December: 9.00am - 1.00pm
  • Saturday 31st December: Closed
  • Sunday 1st January: Closed
  • Monday 2nd January: Closed

We are open business as usual apart from those listed.

Best Wishes,
The iCarhireinsurance Team

Our Car Hire Experts
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Name: Ernie
About: Car hire insurance pioneer, industry expert focussed on value for money.
Likes: Transparent information, customer satisfaction.
Dislikes: Industry jargon.
Name: Ben
About: Car hire expert focused on consumer experience.
Likes: 1st class customer experience.
Dislikes: Bad practice and sloppy service.
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Tuesday, 24 April 2012 16:00

Which? Magazine Exposes Car Hire Fuel Rip Off

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Research by Which? magazine has found that the cost of car hire in Spain can be as much as three-times the initial advertised cost.

Its researchers rented six cars - three in Alicante, and three in Malaga - and found that non-refundable charges for fuel imposed at the airport could more than triple the price of a few days car hire.

Consumers arriving to pick up hire cars were being charged a premium price for a full petrol of tank and were then told to return the car empty.

 

Which? reported that this practice was on the increase in the industry as a whole, but the highest number of complaints were from Alicante and Malaga.

One of its researchers found they would need to drive nearly 140km a day to use up their tank of petrol.

Chris Gray of Which? Travel said: "No-frills airlines have their hidden card surcharges.  In car hire, the hidden charge has become fuel. Consumers should not be in a position where booking a car rental commits them to paying an unavoidable charge with no refunds, with no idea how much the charge may be."

*****

Last modified on Wednesday, 16 October 2013 13:09
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