Like iCarhireinsurence on Facebook Follow @iCarhire on Twitter
Our Car Hire Experts
Name: Ernie
About: Car hire insurance pioneer, industry expert focussed on value for money.
Likes: Transparent information, customer satisfaction.
Dislikes: Industry jargon.
Name: Ben
About: Car hire expert focused on consumer experience.
Likes: 1st class customer experience.
Dislikes: Bad practice and sloppy service.
Tuesday, 24 April 2012 16:00

Which? Magazine Exposes Car Hire Fuel Rip Off

Written by 
Rate this item
(0 votes)

Research by Which? magazine has found that the cost of car hire in Spain can be as much as three-times the initial advertised cost.

Its researchers rented six cars - three in Alicante, and three in Malaga - and found that non-refundable charges for fuel imposed at the airport could more than triple the price of a few days car hire.

Consumers arriving to pick up hire cars were being charged a premium price for a full petrol of tank and were then told to return the car empty.


Which? reported that this practice was on the increase in the industry as a whole, but the highest number of complaints were from Alicante and Malaga.

One of its researchers found they would need to drive nearly 140km a day to use up their tank of petrol.

Chris Gray of Which? Travel said: "No-frills airlines have their hidden card surcharges.  In car hire, the hidden charge has become fuel. Consumers should not be in a position where booking a car rental commits them to paying an unavoidable charge with no refunds, with no idea how much the charge may be."


Last modified on Wednesday, 16 October 2013 13:09
Read 294 times

Quick Buys

Excess EuropeExess Europe
Full Excess Protection
Excess WorldwideExess Europe
Full Excess Protection
Worldwide PlusExess Europe
Excess, CDW/LDW


All prices within this section were correct at time of publication.