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Halo Inusrance
Opening Hours

Christmas Opening Hours

Our customer service operating hours are limited on the dates listed below:

  • Friday 23rd December: 9.00am - 1.00pm
  • Saturday 24th December: Closed
  • Sunday 25th December: Closed
  • Monday 26th December: Closed
  • Tuesday 27th December: Closed
  • Friday 30th December: 9.00am - 1.00pm
  • Saturday 31st December: Closed
  • Sunday 1st January: Closed
  • Monday 2nd January: Closed

We are open business as usual apart from those listed.

Best Wishes,
The iCarhireinsurance Team

Welcome to the iCarhireinsurance Claims Page!

Because we are committed to customer care we have introduced an online claims notification process to ensure your claim is dealt with in the quickest and most efficient manner possible.

Simply follow the instructions below and leave the rest to us and our underwriter.

Important Notice

Before proceeding to the Online Claims Submission page please ensure that you have the following documentation to hand:

  • Copy of Vehicle Rental Agreement
  • Copy of your Rental Company’s Damage Report
  • Copy of invoices and receipts confirming any amount you paid in respect to your claim
  • Copy of Credit Card statement showing proof of payment for the damages being claimed.
  • Copy of Police Report (usually only applies if involved in a serious incident or if the vehicle was stolen)

Please note that you will be asked during this process to attach the above documents to your claim submission. To avoid being timed out of your session, please ensure these documents are stored safely on your computer before proceeding to the next stage. If you do not have access to a scanner, you can mail the supporting documents by post following the submission of the online form.

Why Claim Online?

FAST

Receive instant PDF confirmation of your claim upon submission

SIMPLE

Straightforward step-by-step process

SAFE

Our online process is secure

FREE

As everything is submitted online, there is no need to pay postage.

GREEN

Less Paper - Less Carbon - Less Waste!

Require Some Further Assistance?

Please complete the form below and one of the team will contact you
Name:
Policy Number:
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