Stressed out man loading holiday suitcases into the car
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A recent study by iCarhireinsurance.com, a leading provider of car hire excess insurance, found that some of the most popular holiday choices for UK travellers are also the most stressful. One in three people (32%) think travelling by plane is the m...

Travellers waiting in line at rental desk
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Collecting a hire car is unnecessarily complicated and stressful say travellers . Only 16% of car hirers feel in control A half have felt concerned that they don’t understand the terms and conditions of the rental agreement A quarter of...

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A new study of car hire prices across Europe found that booking the hire car the night before could be cheaper than booking it six weeks in advance.

Person inspecting car for minor damage
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One in five (21%) hire car drivers have found damage on a hire car which was not highlighted on the checkout sheet. However, if damage isn’t noted on the checkout sheet, drivers could be held liable and have to pay up to £2,000* in excess across E...

Close up of 3 different credit cards on the table
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Almost 1 in 5 travellers told by rental company that credit card was not working forcing them to purchase their excess waiver insurance. Nearly a fifth (18%) of car hirers were told by a rental company that their credit card would not authorise the ...

Agent showing customer cost of car hire insurance policy
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Half of hire car drivers (47%) have felt misled about how much a hire car would cost, with many drivers only finding out the real cost when they pick up the car at the rental desk. Often extra charges not revealed until rental desk 42% were not t...

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