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Tuesday, 12 July 2016 13:17

Important notice: Rental companies and our policies

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Car rental

The Sunday Times on the 3rd July had a feature stating that “Holidaymakers could find themselves forking out twice for car insurance this summer as rental companies refuse to acknowledge standalone policies”.

We would like to reassure all our customers that our policies are valid with all rental companies.

This is because stand-alone policies are nothing to do with the rental company, so they cannot say they are not valid.  Drivers with our policies need to leave the damage deposit, which can be up to £1,500, usually held on a credit card. Then if there is any damage, this will be taken from the deposit, but the iCarhireinsurance.com policy will reimburse you, usually within 14 days.

The article also warned about car hire firms charging drivers for existing damage. This is something we have been warning customers about for years. ALWAYS check the car for damage before you drive it way, including the wheels, tyres and undercarriage. If possible photograph existing damage, and ensure that everything is marked on the checkout sheet, no matter how small it may seem.

We are here to protect you if your car is stolen or damaged, but it is always easier not to have to claim in the first place.

Last modified on Wednesday, 13 July 2016 08:42
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