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Thursday, 02 January 2014 12:50

On the 9th day of Christmas my true love said to me:

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On the 9th day of Christmas my true love said to me: “I’m going to be dropping off the hire car on my own this year, what do I need to look out for?”

  • Make sure you know if you need to leave the car with a full or empty tank.  Rental companies make a lot of money from the extra fuel left in tanks, and also charging for petrol if you forget to fill up.
  • When returning your hire car, always get a representative to check it over and confirm that there is no damage. 
  • If no representative is available make sure you take some photos of the hire car parked in the car park to prove that when you left it it was undamaged. 
  • Allow extra time to drop your car off so if you do have any concerns you have time to sort it out. 
  • Finally, check your credit card statement closely when it arrives - we’ve had examples of rental companies adding extra charges to customers’ bills, e.g., for toll bridges that they haven’t gone over!  Contact the company if any charges are unclear or don’t agree with them. 
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