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Claims Notification Page for Allianz Global Assistance Europe

To begin the claims process, read through the Important Notice below and click the button to proceed.

You can find your policy details on your Certificate of Insurance issued to you on the date of purchase.

Insurer Information

Allianz Logo

Insurance is underwritten by AGA International SA, Dutch branch, trading as Allianz Global Assistance Europe, offices at Poeldijkstraat 4, 1059 VM Amsterdam, the Netherlands registered at the Netherlands Authority for the Financial Markets (AFM) No 12000535, Corporate Identification No 33094603.

Important Notice

Before proceeding to the Online Claims Submission page please ensure that you have the following documentation to hand:

  • Vehicle Rental Agreement
  • Rental Company's Damage Report
  • Invoices and receipts confirming any amount you paid in respect to your claim
  • Credit Card statement showing proof of payment for the damages being claimed
  • Police Report (usually only applies if involved in a serious accident or if the vehicle was stolen)

You will be asked to attach the above documents to your claims submission. In order to avoid being timed out of your session, store the documents safely on your computer before proceeding to the next stage. If you don't have access to a scanner, you can send the relevant documents by post following the completion of the online form.

Contact Us

If you need any further assistance, please do not hesitate to contact us:



+44 (0) 203 538 0647